![]() Thus, there is no way to get your island, money, or piastres back if something goes wrong. (see below)Ĭurrently, the developer appears to offer no support for game crashes, device crashes, etc. Game Crashes, Back-Up, Device Transfer, Support īe sure to record your Support ID somewhere so that you will have it in case of a game crash. If this doesn't get your event going, consider losing everything with an uninstall and re-install. There should be a character on top of your dock during the events, you have to tap that character, read the event information and then tap the button to actually start the event.Under the Star button, Options, make sure it says "Graphics: High detail" (Android, unknown for iOS).If this does not cut it, destroy your roads from the dock to the Administrative building and rebuild them. To be sure to have the road connect to the proper entrance, encircle the Administrative building with a road along all four edges. It's been suggested you must have a road from the docks to a side entrance (top-left or bottom-right green cell). ![]() However, some have commented that a road to the front or back of the building is not sufficient to allow the special events. There are uniquely 4 "green" cells around the Administrative building, 1 on each side, to connect roads to. Make sure you have a road connecting the pier with the Administrative building.I don't get visitors to zap during special events We have no way to verify or confirm any of this. Due to the volume we are seeing these questions in the comments, it is also possible that v1.1.9 introduced a bug which can sometimes prevent the offers from showing up. It is suspected that the developer now has multiple cheat detection methods in the game, triggering any of these may prevent you from receiving special offers. There are currently no known work-arounds to force special offers to appear without starting your island over from scratch. Restart the game periodically to see if it will update.Make sure you have the latest version from the market.I can't see the special offers, what can I do? There is nothing you can do to change this, except wait until the developer will resume updating their servers." The servers were updated 13th Dec 2011. Islands that were created after the last server update can not be visited, letting you know by the error message stated above. Some players may not play for some time, and some may have uninstalled, crashed their phone, etc, and you won't be able to reconnect to them.ĭuring non updates such as Dec 2011 - "Islands that were created before the last server update are still accessible, although they still look like how they were when they were last uploaded. Once the servers are back up, your friends have to reconnect before you can visit them, so it can take some time of being able to connect to some players and not others. All islands' data are stored on these servers for other players to "visit" so if the servers are inaccessible you (temporarily) are unable to visit. Their servers are down or offlline or overloaded or have not been updated for some time. Assuming you don't have a connection issue, this is not your fault, but that of the developers. When trying to visit your friends' islands, it is possible you get an error message: " Player have not yet posted new information about himself, probably he has connection issues, try to visit him later" or immediately when clicking on the Sociality tab you get " Connection Error". 14 My Energy Bar (Top Right Corner of Screen) Doesn't RefillĮrror message when trying to connect to friends' islands.13 Can I interact with anything other than cleaning 3 buildings on my friend's islands?.11 Is there a way to downgrade from version 13 (the newest update as of 6/1/11)?.how many visitors to the island, % of repairs, etc.) for the Android version? 9 What is the warehouse (Android Version) supposed to be? What do I need it for?.8 How do you get the statue of liberty, eiffle tower, pirate ship, etc.?.7 What does simultaneously exactly mean?.6 How do you expand regions after purchasing them?.5 I Can't find the "move to store" option on the Ipad?.4 Game Crashes, Back-Up, Device Transfer, Support.3 I don't get visitors to zap during special events.2 I can't see the special offers, what can I do?.1 Error message when trying to connect to friends' islands.
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